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Opd-consultation

Step-by-Step OPD Consultation Process:

1. Registration

• Patients (insured persons or dependents) report at the OPD registration counter with their ESI Card / Pehchan Card / Aadhaar.

• Details are verified, and an OPD slip is issued for the required department.

2. Consultation with Doctor

• The token is called/displayed, and the patient enters the consultation room.

• The doctor assesses the patient's condition and prescribes treatment, medications, or further tests if needed.

3. Referral for Investigations

• If diagnostic tests are required (lab, X-ray, ultrasound), the doctor issues a referral slip.

• The patient proceeds to the diagnostic unit for sample collection or imaging.

4. Prescription & Medication

• After consultation, the patient visits the in-house pharmacy to collect prescribed medicines.

• Pharmacy staff verify the prescription and dispense medication accordingly.

5. Follow-Up / Referral to Higher Center

• If further treatment or specialist opinion is required, the patient is advised to return for follow-up or referred to a higher ESIC or empaneled hospital.

Last updated / Reviewed : 2025-06-30